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What is a merchant account?

A merchant account is a special bank account that allows a business to accept card payments — online or in-person. Unlike a regular business current account, the merchant account acts as an intermediary between the paying customer and your bank account.

How it works

Customer enters card details → processor verifies the transaction (3D Secure) → issuing bank authorizes → funds arrive in your merchant account → transferred to your current account after settlement (T+1 to T+7).

Merchant account vs current account

The current account is for regular banking operations. The merchant account is specialized for card payment processing and includes fraud prevention tools, chargeback management, and transaction reporting.

Who needs it

Any business that wants to accept card payments: online stores, SaaS, restaurants, deliveries, freelancers with online invoicing, marketplaces, clinics, subscriptions — essentially any sale to individuals or legal entities.

Popular Payment Processors in Romania

Detailed comparison of the main payment processors available for Romanian businesses.

Types of payment integrations

Payment Gateway (Redirect)

The customer is redirected to the processor's page to enter card details. Easiest to implement, secure (PCI compliance at processor). E.g., PayU, Netopia hosted checkout.

Embedded Checkout (iframe)

The payment form is integrated directly into your page (iframe or JS component). Smoother experience, no redirect. E.g., Stripe Elements, Adyen Drop-in, Braintree Hosted Fields.

Direct API (Custom)

Full control — send card data via server-to-server API. Requires PCI DSS Level 1 certification (costly). Recommended only for large companies. E.g., Stripe direct API, Adyen API.

POS Terminal (Physical)

Physical terminal for contactless/chip/magnetic stripe payments. Ideal for retail, restaurants, deliveries. E.g., SumUp Air, Square Reader, myPOS, Adyen terminals, classic bank terminals.

Payment Link / Invoicing

Generate a unique link and send it to the customer via email, SMS, or WhatsApp. The customer pays without you having a website. Ideal for freelancers, services, invoices. E.g., Stripe Payment Links, Revolut Pay Links, SumUp invoices.

What to look for when choosing a payment processor

1

Hidden fees

Check for monthly fees, setup fee, refund fee, chargeback fee (€15-25), currency conversion fee, inactivity fee, or contract termination fee.

2

Minimum contract / lock-in

Some local processors require a 12-24 month contract with termination penalties. Stripe, SumUp, and Revolut have no lock-in — you can cancel anytime.

3

Settlement time

T+1 (next day) — Stripe, Revolut. T+2 — PayU, SumUp. T+3 to T+7 — some local processors, especially at the start (rolling reserve). Faster is better for cash flow.

4

3D Secure / PSD2 compliance

Mandatory in EU/EEA. All serious processors support 3D Secure 2 (SCA — Strong Customer Authentication). Verify that the chosen solution correctly implements SCA to avoid transaction declines.

5

Customer support in Romania

Local processors (PayU, Netopia, euPlatesc) offer phone support in Romanian. Stripe, Adyen, Braintree — email/chat support in English. For urgent issues (blocked account), local support matters a lot.

6

Chargebacks — policies and costs

Each chargeback costs €15-25 regardless of outcome. High chargeback rate (>1%) can lead to account closure. Check how the processor helps you prevent and dispute chargebacks.

7

Currency conversion markup

If you accept payments in EUR but settle in RON (or vice versa), the processor applies a conversion markup of 1-3%. Revolut has the best rate. Ideal: accept and settle in the same currency.

8

PCI DSS compliance

Mandatory standard for anyone processing card data. Using hosted or embedded checkout (Stripe.js, PayU redirect), the processor handles compliance. Direct API requires own PCI DSS certification.

9

e-Invoice Romania compatibility

From 2024, the ANAF e-Invoice system is mandatory for B2B and B2G transactions. Check if the processor integrates with your invoicing software (SmartBill, Oblio, FGO) for automatic payment reconciliation.

10

Withdrawals in RON vs EUR

International processors (Stripe, Braintree, Adyen) usually settle in EUR. If you have expenses in RON, you will incur additional conversion costs. PayU and Netopia settle directly in RON.

11

Rolling reserve

Some processors hold 5-10% of transactions for 90-180 days as a guarantee against chargebacks. Common for new businesses, high-risk, or inconsistent volumes. Ask explicitly about rolling reserve before signing the contract.

Recommendations by business type

Freelancer / PFA
Stripe Revolut Business

Payment links for invoices, fast onboarding, no monthly fee. Revolut also offers a business account with RON IBAN. Ideal for consultants, designers, developers.

Small online store
Netopia PayU

Settlement in RON, local support, WooCommerce/PrestaShop plugins. Installment payments for customers. Compatible with Romanian couriers (FAN, Sameday, Cargus).

SaaS / Subscriptions
Stripe Braintree

Native recurring payments, billing portal, proration, trial periods, revenue recovery (dunning). Stripe Billing is the most advanced for SaaS.

Marketplace
Stripe Connect Adyen

Split payments between sellers, KYC onboarding per seller, automatic payout. Stripe Connect is the industry standard for marketplaces.

Restaurant / Retail
SumUp myPOS

Portable POS terminal, no monthly fee, per-transaction fee. myPOS offers instant settlement to your own account. Ideal for restaurants, cafes, physical stores.

Enterprise
Adyen PayU Enterprise

Interchange++ pricing (most transparent), omnichannel (online + in-store), advanced risk management, dedicated account manager, guaranteed SLA, ERP integration.

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The information is indicative and does not constitute financial advice. Fees and conditions may vary — check directly on each processor's website. Updated 2026.